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CROWNGROUP
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About Us

Crown Group has been a trusted and renowned name in the travel industry for over 30 years, since its inception in 1989. We have a proven track record of providing excellent customer satisfaction, ensuring that our clients receive professional, reliable, and hassle-free services 24/7, 365 days a year. Our team of professionals is highly qualified, experienced, and dedicated to handling all travel requirements with the utmost care and attention to detail. At Crown Group, we believe in going above and beyond for our clients, and we always strive to provide the highest standards of customer support. With “The Name of Confidence”, you can trust that we will provide you with quality services that meet and exceed your expectations.
As a leading Travel Group, we have established strong partnerships with all major airlines and hotels, enabling us to provide our clients with the best value for their money. Whether you are looking for a cheap air ticket, planning to perform Hajj or Umrah, or simply want to plan a leisure or family vacation, our experienced staff can help you choose from a wide range of customized packages to suit your needs. Our travel representatives are always ready to go the extra mile to find the best deals across airlines and hotels, ensuring that our clients get the most competitive prices without compromising on quality. With Crown Group, you can rest assured that your travel needs are in the hands of trusted and experienced professionals.

T H E   T E A M

Overview
Crown Travels is a pioneer in the travel industry, founded by the visionary entrepreneur, Mr. Iqbal Butt (Late) in 1989. The company began its journey in Mirpur, Azad Kashmir and has since expanded its presence to 5 locations nationwide, with a team of over 100 dedicated professionals. As a leading IATA approved travel agency, Crown Group comprises of Silkways Travel and Crown Aviation Services, and is also an Accredited Sales Agent of Pakistan International Airlines through Shaukat Travels. Our comprehensive services also include Hajj and Umrah services, UAE Visa services, group handling, as well as hotel and car bookings.
We take pride in offering our clients professional and hassle-free services 24/7, year-round, with the highest standards of customer support. Our team of experienced professionals are qualified and possess years of experience in handling travel requirements. Crown Travels is committed to ensuring customer satisfaction by providing customized packages at affordable prices, and we work closely with airlines and hotels to offer the best value for money.
Service Standards
At Crown Group, we take pride in our commitment to providing the highest level of service to our clients. We understand that timely and effective communication is crucial in the travel industry, and we have set service standards to ensure that we always meet our clients' expectations. Our service standards are not only designed to meet our clients' needs, but they are also regularly reviewed to ensure that we are constantly improving our services. We believe in a client-centric approach and strive to offer personalized services tailored to meet each client's unique requirements.
We understand the importance of prompt response and acknowledge all emails in a timely manner. Our team of dedicated professionals ensures that all client queries are addressed within 10-15 minutes during working days, providing our clients with the highest level of service possible. We believe that our commitment to providing exceptional service is the key to our success, and we will continue to strive for excellence in all that we do. With Crown Group, you can rest assured that you will receive the best possible service, every time.

B2B Services
Crown Group is dedicated to providing B2B services to travel agents with the latest and most advanced technology available in the industry. We offer competitive air fares both worldwide and within Pakistan, enabling travel agents to increase their company's profitability. Our state-of-the-art automation system allows for the following features:
  • Import CRS bookings
  • Monitor bookings
  • Online booking cancellation
  • Add markup (PSF)
  • Online account access
  • Online payment options through all major banks in Pakistan
In addition to our cutting-edge technology, our highly trained team is committed to providing seamless service to all our customers. As a B2B service provider, we work exclusively with travel agents, efficiently serving the travel community from our three branch offices and 24/7 customer support center. Trust Crown Group to be your preferred partner for all your travel needs.

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Services

Air Ticket
Hajj & Umrah
UAE Visa & Other
Tour Packages
Travel Insurance
B2B Portal Registration

Group

About
CEO Message
Achievements

Support

Contact
UAN: (051) 111 380777
Direct Lines: (051) 5566196
(05827) 444424, 435288, 443424    
email: [email protected]
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