T H E   T E A M

Overview
Crown Travels was founded by Mr. Iqbal Butt (Late) in the year 1989 with its first office in Mirpur, Azad Kashmir. Since then Crown Travels has emerged as leading business enterprise - with a team of over 100 processionals and 05 offices nation wide.  

Crown Group comprises of an IATA approved travel agencies, Silkways Travel & Crown Aviation Services, Accredited Sales Agent of Pakistan International Airlines, Shaukat Travels & RJA Travels (PSA-PIA), Hajj & Umrah Services, UAE Visa Services, Group Handling, Hotel & Car bookings.

​The complete unification within one organization of such diversified yet related services offers passengers and airlines, an image that is unmatched. 

Customer Service

• 24-hours reservation and ticketing - 7 days a week
• Business travel scheduling and tailor-made personal travel
• Innovative & competitive pricing
• Comprehensive Exclusive Travel Insurance
• Online hotel reservation system
• Hajj & Umrah Services
• Tour Packages 

Service Standards
Service standards of Crown Group are reviewed on regular basis in conjunction with the client. This is to ensure that we are providing the optimum level of service. Our response to phone calls is 100% and we acknowledge emails on timely basis and replies to our esteemed clients are within 10-15 minutes during working days. 

B2B Services
Crown Group offers competitive Air Fares for worldwide and within Pakistan, enabling Travel Agents to enhance profitability of their company. The technology offered by Crown Group is latest automation system in the region. 

• Import CRS bookings
• Monitor Bookings
• Online booking cancellation 
• Add markup (PSF)
• Online account access
• Online Payment options through all major operating bank in Pakistan

Our highly trained team is committed to provide seamless service to all our customers. Dealing exclusively with Travel Agents, we efficiently serve the travel community from our three (3) branch offices and 24x7 customer support center.

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