Umrah Terms & Conditions

Package Includes

1. Umrah Visa Processing with Travel insurance
2. Hotel Accommodation in Makkah and Madinah
3. Transportation (JED-MAK-MED-MAK-JED) by bus
4. Air Ticket

Conditions

1. Child without bed (02-06 years old) will be charged 75% of adult fare and child with bed (6-12 years old) will be charged full as adult. Infants (below 02 years) will be charged (without bed) 50% of Adult fare. In case of Visa Rejection by Embassy or After Approval Cancellation, charges will be Non-Refundable.
2. Visa processing time will be 15 – 20 Days. (Subject to Approval from KSA or any delay cause by Saudi Embassy)
3. Ziaraat, Meal and Airline Ticket is not included in Package Cost.
4. Visa cancellation charges after Visa Approval or Visa Stamped will apply.
5. Self-accommodation is strictly prohibited and can only be allowed on discretion of Crown Group. In case of self accommodation without any permission, full duration of stay will be charged. In case of any penalty from Saudi Ministry due to stay in "NON-TASNEEF" hotel, agent will be responsible for it.
6. Any Change in Umrah package (Makkah or Madinah Nights) will change package price accordingly.
7. Visa approval expires after seven days. Documents should be provided prior to this time period.
8. Complete Payment in advance.
9. Hotel Voucher must be issued 72 Hrs. before flight departure. It will be agent's responsibility to provide correct details of flight. In case of wrong details Crown Group will not be responsible for any loss.
10. Crown Group will not take any responsibility for any kind of loss due to any objection or delay in visa by Saudi Embassy.
11. Passports will not be given to any pilgrim in Saudia Arabia
12. Any changes in Umrah Policy by Saudi Ministry will be applicable same day.
13. All relevant documents i.e. FRC certificate, Marriage certificate etc. must be provided where appropriate.
14. Pilgrim must return within time period of their Umrah Package. Failure to comply, a penalty will be imposed.
15. Crown Group has all the right to stop any doubtful case at any stage of visa processing.
16. ​All Umrah Packages rates are subject to change without any prior notice.
17. Visa, Transportation and accommodation charges are NON-REFUNDABLE. Any complaint / refund will only be applicable to the vouchers which has remarks from our Saudi Team.

Documents Required

1. Original Machine Readable Passport with 10 months of Validity
2. Original C.N.I.C
3. 01 passport size photographs with blue background
4. Children Form-B, Marriage Certificate, FRC (Relationship certificate) or any other document where appropriate.
5. Approved Covid Vaccination certificate (NADRA)
6. Approved Vaccinations - Pfizer, Astra Zinca, Moderna, Jonson & Jonson​

Note: All Umrah Packages rates are subject to change without any prior notice.