Umrah Terms & Conditions

Package Includes

1. Umrah Visa Processing
2. Hotel Accommodation in Makkah and Madinah
3. Transportation (JED-MAK-MED-MAK-JED) by bus

Conditions

1. Child (up to 05 years) and Infant (below 02 years) will be charged (without bed) SAR. 725 / SAR. 550 visa only. In case of Visa Rejection by Embassy or After Approval Cancellation, charges will be Non-Refundable
2. Child (more than 05 years) will be considered as Adult and charge full.
3. Visa processing time will be 15 – 20 Days. (Subject to Approval from KSA or any delay cause by Saudi Embassy)
4. Ziaraat, Meal and Airline Ticket is not included in Package Cost.
5. Pilgrims must select and take their Umrah Package as per their duration of stay/ticket.
6. Visa cancellation charges after Visa Approval or Visa Stamped will be SAR. 750
7. Self-accommodation is strictly prohibited and can only be allowed on discretion of Crown Group. In case of self accommodation without any permission, full duration of stay will be charged. In case of any penalty from Saudi Ministry due to stay in "NON-TASNEEF" hotel, agent will be responsible for it.
8. Any Change in Umrah package (Makkah or Madinah Nights) will change package price accordingly.
9. Visa approval expires after seven days. Documents should be provided prior to this time period.
10. Rs. 20,000 per person must be paid in advance.
11. Hotel Voucher must be issued 72 Hrs. before flight departure. It will be agent's responsibility to provide correct details of flight. In case of wrong details Crown Group will not be responsible for any loss.
12. Crown Group will not take any responsibility for any kind of loss due to any objection or delay in visa by Saudi Embassy.
13. Passports will not be given to any pilgrim in Saudia Arabia
14. Any changes in Umrah Policy by Saudi Ministry will be applicable same day.
15. All relevant documents i.e. FRC certificate, Marriage certificate etc. must be provided where appropriate.
16. Pilgrim must return within time period of their Umrah Package. Failure to comply, a penalty of SAR 60,000 will be charged.
17. Crown Group has all the right to stop any doubtful case at any stage of visa processing.
18. New Visa Fee SAR 2000 is applicable for travelling twice or multi times in same Hijri year.
19. All Umrah Packages rates are subject to change without any prior notice.
20. Visa, Transportation and accommodation charges are NON-REFUNDABLE. Any complaint / refund will only be applicable to the vouchers which has remarks from our Saudi Team.

Documents Required

1. Original Machine Readable Passport with 10 months of Validity
2. Original C.N.I.C
3. 04 passport size photographs with blue background
4. Children Form-B, Marriage Certificate, FRC (Relationship certificate) or any other document where appropriate.
5. Travel Detail
6. Vaccination Card​

Note: All Umrah Packages rates are subject to change without any prior notice.